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Velvet Digest

Why is my Gmail account offline in Apple Mail?

Author

Mia Phillips

Updated on April 20, 2026

If your SMTP server / Outgoing Mail Account constantly appears "Offline", here's how to fix it: Select the account with the broken outgoing mail server, and then click the minus sign at the bottom. Reboot your Mac. Click the Apple menu > System Preferences > Internet Accounts.

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Furthermore, why does it say my Gmail is offline?

Check if your internet connection is active. Then try clearing Gmail app cache and data. You may find this option in settings --> Apps --> Google Play. After that open Gmail App and select your connected Google Account.

how do I get my email back online? Customized setup

  1. Click the File tab.
  2. Click Account Settings, and then click Account Settings.
  3. On the E-mail tab, select the Exchange Server account, and then click Change.
  4. Click More Settings.
  5. Click the Advanced tab, and then click Offline Folder File Settings.

Keeping this in consideration, how do I get my email back online on Mac?

In the Mail app on your Mac, do one of the following:

  1. Take accounts online: Choose Mailbox > Take All Accounts Online or Mailbox > Online Status > Take [specific account] Online.
  2. Take accounts offline: Choose Mailbox > Take All Accounts Offline or Mailbox > Online Status > Take [specific account] Offline.

How do I use Gmail with Apple Mail?

How to Use Gmail With Apple's Mail

  1. After you've registered, log into Gmail.
  2. To enable POP mail access to your Gmail account, select either of the first two options.
  3. Tell Gmail what you want it to do after you read your messages in Apple's Mail.
  4. Click Save Changes.
  5. Open Mail.
  6. Click the + button in the bottom left-hand corner of the window.
Related Question Answers

How do I get Gmail back online?

Turn on Gmail offline
  1. Go to Gmail offline settings.
  2. Check "Enable offline mail."
  3. Choose your settings, such as how many days of messages you want to sync.
  4. Click Save changes.

Why is my mail account offline?

If your SMTP server / Outgoing Mail Account constantly appears "Offline", here's how to fix it: Select the account with the broken outgoing mail server, and then click the minus sign at the bottom. Reboot your Mac. Click the Apple menu > System Preferences > Internet Accounts.

How do I turn on offline mode?

At the top left, click Main menu Settings. Note: If you turn on offline access for Docs, Sheets, Slides, or Drive, then the rest will also be available offline. Open Google Docs, Sheets, or Slides in your Chrome browser to work offline.

How do I change Gmail from offline to online?

How to use Gmail offline
  1. Log in to your Gmail account.
  2. Click on the gear icon to open the Gmail menu, then click Settings.
  3. Under Settings find Offline.
  4. In the Offline menu, click Enable Offline Email.
  5. Choose how many days to sync, and whether to keep or remove cached email when signing out of a Gmail account.

What is Offline Mode?

Offline Mode on Android. You can save files directly to your Android device instead of streaming via a network connection using Offline Mode. This allows you to access your favorite content when you cannot connect to the internet. Albums, movies, videos, shows and playlists can be saved Offline.

How do I turn off offline mode?

How do I disable/enable Offline Mode?
  1. From the Cart screen.
  2. Tap the Menu icon on the top-left corner to go the Settings section.
  3. Tap the Online Only slider to toggle between ON and OFF.
  4. When Set to ON, you will see the following notification.
  5. Tap Ok to enable Online Only mode.

Where is Gmail offline data stored?

2 Answers. Gmail Offline usually stores its files under your profile path. You can find your profile path by typing chrome://version in the address bar, and searching for Profile Path. If you have a Chrome user profile other than the default one, replace Default with that profile name.

Why does my email say network offline on Iphone?

If you're connected to the Internet but your account appears to be offline, your email settings might no longer be correct. To view your current settings in Mail, choose Preferences from the Mail menu, click Accounts, then select your email account. Check your connection in Mail Connection Doctor.

Why does my email keep saying Login failed?

An "Authentication Failed" error means the email server cannot verify that your email access is authorized. This is typically due to a mistyped password, but it can also be caused by incorrect username, connecting to the wrong server, or blacklisting. Follow these steps to resolve the issue: Reset your email password.

Why isn't my email working on my Mac?

In the Mail app on your Mac, if you're certain you're not receiving messages, even after clicking the Get Mail button in the Mail toolbar, try these suggestions. Check for problems logging in to email accounts or with the incoming mail server, or with firewall software blocking network traffic.

How do I get my Gmail online on Mac?

How to Use Gmail on a Mac
  1. Go to the Mail menu and choose Add Account from the options.
  2. Select Google in the Choose a Mail account provider screen.
  3. Click Continue.
  4. Select Open Safari in the window that appears.
  5. Type your Gmail email address and click Next.
  6. Type the password to your Gmail account in the space provided, and then click Next.

How do I fix Apple Mail?

Rebuilding a Mailbox in Mail sound daunting but it really isn't. Launch Mail, select one of your mailboxes and click on the Mailbox menu. At the bottom of the pane choose the Rebuild option. If you have a large mailbox, you can expect the process to take a few hours.

How do I fix Apple Mail Problems?

Fix Problematic Mail Account Settings After OS X Updates
  1. Open Mail app in OS X, then pull down the “Mail” menu and go to “Preferences”
  2. Now go to the “Accounts” tab, and select the email account which the problem is occurring for, then click on the “Advanced” tab.

Why is my email on my Mac offline?

If a mailbox is offline in Mail on Mac. When an email account is offline, a lightning bolt icon appears at the end of the Favorites bar, just below the search field. In the Mail app on your Mac, do one of the following: Take all accounts online: Click the lightning bolt icon or choose Mailbox > Take All Accounts Online

Why is my email not receiving mail?

The most common reason incoming email might not be received is the email account exceeding its quota. To resolve this, you will need to increase the amount of disk space for that email account to receive mail again. Alternately, you can delete email in the email account until it is below the email quota.

Why is my email not working on my Iphone?

Go to Settings > Passwords & Accounts and tap your email account. Tap your email address next to Account to see the account information, such as the incoming and outgoing mail servers. If you don't see the settings for your email account, contact your email provider or system administrator.

What does IMAP server mean?

IMAP (Internet Message Access Protocol) is a standard email protocol that stores email messages on a mail server, but allows the end user to view and manipulate the messages as though they were stored locally on the end user's computing device(s).

Why are my emails not showing up in Gmail?

Your mail can go missing from your inbox because of filters or forwarding, or because of POP and IMAP settings in your other mail systems. Your mail server or email systems could also be downloading and saving local copies of your messages and deleting them from Gmail.

Why can't I open my Gmail emails?

Gmail won't load. To try using Gmail without any extensions, open Gmail using your browser's incognito or private browsing mode. Step 3: Clear your browser's cache and cookies. Try clearing your browser's cache and cookies, then using Gmail again to see if that solves the problem.