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Velvet Digest

How can I get refund from Apple Store?

Author

Christopher Harper

Updated on April 10, 2026

How to get a refund for the App Store or iTunes
  1. Find your receipt in your email. (This usually is labeled “Your receipt from Apple.”
  2. Inside the email, find the Report a Problem link next to the purchase you'd like to get a refund on.
  3. You'll be redirected to Safari.
  4. Tap the Choose Problem dropdown, and select the issue from the menu.
  5. Tap Submit.

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Moreover, how do I get a refund from Apple?

How to request a refund

  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

Beside above, how long does it take to get a refund from Apple? If there is a legitimate reason, and those reasons are listed in the drop-down menu, your refund request will be processed, usually within 2 or 3 days, though it can take longer. Apple may contact you to verify the reason for the refund.

Likewise, people ask, will Apple refund app purchases?

Apple iTunes and the App Store Apple lets you request a refund for any app, in-app or media purchases you've made within the last 90 days. If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

Can I get a full refund from Apple?

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.

Related Question Answers

Can I get a refund for an Apple subscription?

Only Apple can process refunds for purchases made through an Apple iTunes account. When you get to this page, click "Billing & Subscriptions" followed by "Subscriptions & Purchases." Once here, you'll be given a variety of avenues through which you can contact Apple.

How many refunds does Apple allow?

We've been wondering for a while what Apple would do to deal with users who went overboard requesting their money back under its new EU-mandated 14-day refund policy. Now we know. Rosyna Keller shared the alert above, which only appears if a customer has repeatedly requested refunds for iTunes Store content.

Can you get a refund on Apple pay?

Once you cancel a payment, your card will be refunded within 24 hours by your bank. If the person has already accepted the payment, you won't be able to cancel it. You can ask them to use Apple Cash via iMessage to send you a refund.

How do I contact Apple about a charge?

Product and Services Support
  1. U.S. iPod, Mac and iPad technical support: (800) APL–CARE (800–275–2273)
  2. U.S. iPhone technical support: (800) MY–IPHONE (800–694–7466)
  3. See all worldwide support telephone numbers.
  4. Contact a mobile carrier.
  5. Make a reservation at an Apple Retail Store Genius Bar.
  6. Beats support:

How do I get a refund from App Store?

How to get a refund using your iPhone or iPad
  1. Launch Mail from your Home screen.
  2. Search for "Your receipt from Apple" if it's not immediately visible.
  3. Tap on the receipt for the purchase your want refunded.
  4. Tap Report a Problem next to the purchase you want to report.
  5. Enter your Apple ID and password when prompted.

Is there a way to cancel an app purchase?

Open the Google Play Store. Tap Menu > Account > Subscriptions. Find the subscription you want to cancel. Tap "Cancel".

How do I cancel a subscription and get a refund?

Your past subscriptions will not be refunded.

Cancel a subscription

  1. On your Android phone or tablet, open the Google Play Store .
  2. Check if you're signed in to the correct Google Account.
  3. Tap Menu. Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.

Does Apple give refunds for subscriptions?

Only Apple can process refunds for purchases made through an Apple iTunes account. When you get to this page, click "Billing & Subscriptions" followed by "Subscriptions & Purchases." Once here, you'll be given a variety of avenues through which you can contact Apple.

How do I cancel a pending purchase on App Store?

Its written in the previous post.
  1. Choose Store > View My Appie ID, then click Manage Purchases, which is located in the Settings section at the bottom of the Account Information screen in iTunes on your device.
  2. From the Manage Purchases screen, click the Cancel button to the right of the item you would like to cancel.

Does Apple give refunds for accidental purchases?

Apple iTunes and the App Store Apple lets you request a refund for any app, in-app or media purchases you've made within the last 90 days. If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

What do I say to get a refund from Apple?

Request a refund for apps or content that you bought from Apple
  1. Go to reportaproblem.apple.com.
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How long does it take to get a refund back on debit card?

From a purely technical perspective, a debit card refund can be processed just as fast as a debit card purchase transaction, which will be reflected in your checking account balance immediately and with transaction details in 1-3 days.

How long does a refund take on debit card Apple?

Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.