Can you get a refund on a Redbox movie?
Eleanor Gray
Updated on May 12, 2026
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Similarly one may ask, can I return a movie I bought from Redbox?
You have 25 days to return the movie before the system automatically charges you the purchase price of the disc ($25 + tax for standard DVDs and $34.50 + tax for Blu-ray™ Discs), and the movie is yours to keep.” The best thing to do is contact RedBox customer service immediately if you lose your DVD.
Similarly, how long does a Redbox refund take? DanielleB: Your refund can take up to 5-7 business days to go through depending on your bank, once we collect the charge.
Secondly, how do you report a messed up Redbox DVD?
if your DVD is scratched, call REDBOX at 1.866. REDBOX3 that is 1.866. 733.2693 to tell them about the disc problem. they will ask you for the barcode so that when you return the disc, they can tag it to be removed.
What's the most Redbox can charge you?
If you hold onto your disc for the maximum rental period (almost everywhere, it's 17 days for movies and 23 days for games), you'll be charged the maximum charge and the disc is yours to keep. In most areas, those fees are $25 + tax for DVDs, $34 + tax for Blu-ray™ Discs and $69 + tax for video games.
Related Question AnswersWhat is the late fee for Redbox?
$5What happens if you never return a Redbox movie?
If you hold onto your disc for the maximum rental period (almost everywhere, it's 17 days for movies and 23 days for games), you'll be charged the maximum charge and the disc is yours to keep. In most areas, those fees are $29.75+ tax for DVDs, $34+ tax for Blu-ray™ Discs and $69+ tax for video games.Can you pick up Redbox without credit card?
yes, sort of. you have to have a card. it can be a credit card or a debit card. they charge the first night's rental immediately and then will continue to ding the card for every night you keep the movie (or game) until you return it or it hits the maximum rental and then you keep the disc.What if I rent Redbox after 9pm?
When you rent a movie or game just after midnight, Redbox gives you that entire day PLUS the next day to watch and return it! For example, you want to rent a movie late Friday night. Therefore, you don't have to return the rental until 9:00pm Sunday night!What happens when you buy a movie from Redbox?
The Redbox website allows you to choose which kiosk to rent your movie from and to choose to rent a DVD or, when available, a Blu-ray disc. Once your online reservation has been placed, you cannot cancel the request, and you will be charged for the day you reserved it, even if you pick it up on a later day.How much does it cost to buy a Redbox?
They offered a franchise start-up cost of around $25,000 for the kiosk and starting inventory. Unfortunately, they are no longer in business due to the strength of the Redbox franchise startup cost, there are alternatives for people who see an opportunity in their area to get in on the DVD rental bandwagon.Can someone else pick up my Redbox reservation?
She said that once you reserve something, it takes away future rentals for the day if someone else wanted that movie, which translates to lost revenue for Redbox. There you have it: don't make Redbox reservations unless you can keep your sacred promises.Can Redbox charge a Cancelled card?
In answer to the charges for rental, if you've cancelled the card because it is no longer in your possession, but being used to rent games, once you cancelled said card, no charges can be placed on it. IT's dead. You called and cancelled the card and some banks give you that protection.What do I do if my Redbox DVD doesn't work?
If the disc still doesn't play properly, you can report this thorugh our IVR at 1-866-733-2693 (Option 1) by entering the barcode and your payment information. Return the disc to our Box (before or after reporting this) to prevent additional nightly rental charges.Can I see my Redbox rental history?
Viewing transaction history. You can view the last 3 months of your transaction history after you've established an online profile with us. Select the Transaction History tab to view your financial transactions. You can check your rental history at www.redbox.com/Account/RentalHistory.How much does Redbox charge for a lost DVD?
How much does Redbox charge for lost movies? If it is lost you receive the maximum charge: $29.75 for lost DVDs. $34.00 for Blu-Rays.What do you do when a DVD won't play?
My DVD Won't Play- Clean the Disc. Dampen a soft cloth or paper towel.
- Test the Disc and Machine. Play the disc in a different machine.
- Troubleshoot DVD & TV Connections. Unplug the cables connecting the DVD player to the television.
- Last Resorts. Buy a DVD laser lens cleaner disc.
How do I get a Redbox in my neighborhood?
go to their website and click on “Contact Us”. then click on "Chat With Us Now." Request a Redbox location suitability form to be emailed to you. The hours that Live chat with a Redbox representative is available is listed. Or you could call them and talk about what you want.How do I watch a Redbox movie on my TV?
You can play your Redbox On Demand rented or purchased movies and shows right on your computer, TV, phone, and tablet. All you have to do is download the Redbox app on your device and then log in to your account to access your movies and TV shows. Redbox On Demand makes it easy to find movies and shows to rent and buy.How do I complain to Redbox?
Us- Call Us.
- 1.866.REDBOX3. (1.866.733.2693)
- Chat with us.
How do I reset my Redbox password?
You can create an account at www.redbox.com/account.)- Select Forgot Password from the Redbox Sign In page.
- Enter your email address and select Send Password.
- Once you have your temporary password, you can login.
- The system will ask you change your temporary password immediately.*